Terms of Use

Version 1.2 — September 23, 2026

Notice: This is a translation provided for convenience only. The original version in Brazilian Portuguese is the legally binding one and, in the event of any discrepancy, it shall prevail.

1. Acceptance of these Terms

By creating an Alasphera account, ticking the acceptance box during sign-up, or using any feature of the product, you declare that you have read, understood and fully agree to these Terms of Use and to the Privacy Policy. If you do not agree with any provision set out herein, do not use Alasphera.

These Terms constitute an agreement between you ("user") and [MEI legal business name to be filled in], registered with the CNPJ (Brazil's National Registry of Legal Entities) under no. [CNPJ to be filled in] ("Alasphera", "we").

2. What Alasphera is (and what it is not)

Alasphera is a digital conversational artificial intelligence platform — a virtual spiritual guide inspired by the teachings of the Spiritist Doctrine codified by Allan Kardec and by the Brazilian Spiritist tradition.

🚨 If you are in significant psychological distress, in crisis, or considering harming yourself, Alasphera is not the appropriate resource for that moment. Seek professional help immediately — see Section 7.

3. Eligibility and minimum age

Use of Alasphera is intended for persons 18 (eighteen) years of age or older, with full legal capacity to enter into contracts. This is because the product collects sensitive data on religious belief and content that may reveal emotional state, and the service involves recurring charges via credit card.

By creating an account, you represent and warrant that you are 18 years of age or older. Alasphera may request confirmation of age at any time and terminate accounts that do not comply with this condition.

4. Registration, account and password

4.1. You may try Alasphera for up to 3 (three) messages without creating an account, anonymously and without any collection of personal data. To keep the conversation going beyond this limit, you must create an account, providing your first name, last name, email, phone number, date of birth and other registration information — the complete list and the purpose of each item of data are set out in the Privacy Policy.

4.2. You are responsible for keeping your password confidential and for all activities under your account. Notify us immediately (Section 12) if you suspect unauthorized use.

4.3. Registration information must be true, complete and up to date. Accounts with false data may be suspended or terminated.

5. Plans, billing and cancellation

5.1. Available plans

Prices and limits may be adjusted upon prior notice of at least 30 days.

5.2. Billing

Paid plans are billed on a recurring and automatic (monthly) basis, processed by Stripe. Alasphera does not store complete credit card data.

5.3. Cancellation

You may cancel your subscription at any time through your account or through the contact channel (Section 12). Your access to the paid plan remains active until the end of the period already paid for; at the end of that period, your account is downgraded to the Free plan with no further charge. There is no pro rata refund for unused time in the billing cycle already paid for.

5.4. Right of withdrawal (CDC)

Pursuant to Art. 49 of the Código de Defesa do Consumidor (CDC — Brazil's Consumer Protection Code), you have the right to withdraw from the contract within 7 (seven) calendar days from subscribing, with a full refund, as it is a contract entered into over the internet. To exercise this right, contact us through the channel in Section 12 within that period.

5.5. Non-payment

In the event of a failed charge, Alasphera may suspend access to the paid plan's features until payment is regularized, while maintaining access to the Free plan.

6. Acceptable use

When using Alasphera, you agree not to:

• 🚫 Use the service for unlawful purposes, or to generate/disseminate content that is unlawful, defamatory, discriminatory or that incites violence;
• 🚫 Attempt to extract, reconstruct or copy Alasphera's internal instructions ("system prompts"), the underlying AI model, or any part of the platform's source code;
• 🚫 Use automated means (bots, scripts) to access the service outside of the official integrations;
• 🚫 Deliberately overload the service's infrastructure in order to impair availability for other users or cause undue cost to the operation;
• 🚫 Resell, sublicense or redistribute access to your account or to content generated by Alasphera for commercial purposes, without prior written authorization;
• 🚫 Use the service to impersonate third parties or provide false registration data.

Failure to comply with these rules may lead to suspension or termination of the account.

7. Safety clause — risk and crisis situations

Alasphera takes seriously the fact that conversations may involve sensitive topics, such as grief, anxiety and emotional distress.

🚨 If, during a conversation, the system identifies signs of risk of self-harm, suicidal ideation or severe psychological crisis, the platform may display a message referring you to specialized professional help, including the contact details of the CVV — Centro de Valorização da Vida, a Brazilian emotional support and suicide prevention service (188, 24 hours a day, every day).

• It is an automated referral mechanism, based on AI pattern recognition — it is not infallible;
• The display (or non-display) of this message does not constitute a guarantee of intervention, active monitoring or emergency response;
• Alasphera does not replace, and must not be used as, an emergency channel. In the event of imminent risk to life, contact the CVV (188), the SAMU (192) (Brazil's mobile emergency medical service), or the nearest emergency service.

8. Intellectual property

8.1. The "Alasphera" brand, the layout, the design, the institutional texts and the source code of the platform are the property of Alasphera and are protected by the applicable legislation in Brazil.

8.2. The responses generated by Alasphera are made available for personal, non-commercial use. Alasphera reserves all rights over the technology, the prompts and the system that produces them.

8.3. The reproduction, distribution or commercial exploitation of any element of Alasphera's intellectual property without prior and express authorization is prohibited.

9. Limitation of liability

9.1. Alasphera is provided "as is". We make reasonable efforts to keep the service available and functional, but we do not guarantee that it will be uninterrupted, error-free, or free of inaccuracies in the AI-generated responses.

9.2. The content generated by Alasphera may contain inaccurate interpretations of the Spiritist Doctrine or of any other subject. Its purpose is support, reflection and study — it is not medical, psychological, legal or financial advice.

9.3. To the maximum extent permitted by law, Alasphera is not liable for indirect or incidental damages, loss of profits, or personal decisions made based on the generated content. Nothing herein excludes rights mandatorily guaranteed by the CDC.

9.4. Alasphera's total liability to you is limited to the amount actually paid by you to Alasphera in the 12 months preceding the event that gave rise to the claim.

10. Changes to these Terms

These Terms may be updated from time to time. Material changes will be communicated by email or by a prominent notice on the platform at least 15 days in advance, except where otherwise required by law. Continued use after the changes take effect constitutes acceptance of the new Terms.

11. Governing law and jurisdiction

These Terms are governed by the laws of Brazil. The courts of the judicial district of [headquarters city to be filled in], State of [state to be filled in], are hereby elected as the venue, without prejudice to the consumer's right to choose the courts of their place of domicile (Art. 101, I, CDC).

12. Contact

Questions about these Terms: contato@alasphera.com.